Remitly Review: remit.ae's Definitive Review 2023
Remitly is an excellent money transfer provider (9.3/10) and is highly recommended by the experts at remit.ae. Serving over three million customers across the globe, Remitly is trusted and highly credible.
What remit.ae Likes About Remitly
- Excellent choice for cash pick-ups;
- Numerous destinations are available around the globe;
- Offers a variety of pay-in and pay-out options.
What remit.ae Dislikes About Remitly
- 35% of fees are hidden in the exchange rate margin.
- A limited number of origin countries can't send to each other.
- Dated website.
If you want your recipient to receive their money in cash or via a mobile wallet, you can't go wrong with Remitly, as it consistently offers some of the industry's top rates if you're looking for payouts by these methods.
Key Facts About Remitly
Trust & Credibility
Remitly is registered and regulated as a Money Services Business with the U.S. Department of the Treasury and by the relevant authorities in the countries in which it operates.
Remitly's website is fully-secured and makes use of top-notch security protocols, including segregated user accounts and HTTPS.
Founded in 2011, Remitly is a well-established money transfer provider: it serves over 3 million customers, has transferred $5 billion in the past year alone, and now has a thousand employees.
Remitly is not transparent about its pricing: 35% of fees are hidden in the exchange rate margin.
Can I Trust Remitly?
Moving over $5 billion across the globe for more than 3 million customers annually, Remitly is a well-established money transfer provider that has been in the field for 10 years.
Check the provider's official site for licensing, availability and terms applicable to your country.
Service & Quality
Opening an account with Remitly is relatively easy to do, though it may take some time to do.
Transferring money with Remitly is a straightforward process, made all the more convenient by the variety of pay-in and pay-out options it offers.
Remitly offers its users extensive customer service, with live chat and phone support that are available 24/7.
Remitly's Service Quality
Remitly is straightforward to use, conveniently offering users a variety of pay-in and pay-out options and easy-to-reach customer service.
remit.ae's Impressions During Our Test
Remitly's ease of use makes it quite easy to open an account and send money, though its rather dated website design sometimes gets in the way, especially when it comes to changing the destination country. Despite the dated design, however, Remitly is pretty good at putting what its users need front and center.
Fees & Exchange Rates
How much does Remitly cost?
The cost depends on the amount you send, pay-in and pay-out methods, and destination. We remit.aer the exchange rates for Remitly constantly to ensure the fees are transparent and fair compared to mid-market rates.
Customer Satisfaction
Pending verification.
Remitly Complaints
- A few customers had a bad experience with Remitly, especially when cancelling their transaction and waiting for a refund.
- On some occasions, the money took a bit longer to arrive than expected, normally because of banking hours in the receiving country.
- Some customers complained that there were many requirements (bank information and personal identification) before making a transfer (note: these are legal obligations and therefore not Remitly's fault).
Notably, Remitly responded to user feedback online with an offer to look into and resolve the issues for the reviewer.
FAQ About Remitly
💸 Is Remitly the cheapest way to send money abroad?
🚨 Is it safe to use Remitly to send money overseas?
⚖️ How to avoid Remitly fees?
💰 How much does it cost to send a Remitly transfer?
How do I delete my Remitly account?
How do I cancel a Remitly transaction?
Is Remitly trustworthy?
Is Remitly Legit?
Is Remitly secure?
Why You Can Trust remit.ae
Our recommendations are built on rock-solid experience.
- We've reviewed 50+ money transfer providers
- We've made 100+ test transfers
- Our writers have been testing providers since 2013